AI product

DocsBot

DocsBot is an AI-agent platform for businesses that turns company knowledge into customer-support, presales, internal-knowledge, research, and voice agents. Its agents answer questions from indexed documentation and other sources, can take actions through skills, APIs, webhooks, billing, booking, MCP, and app integrations, and can hand support conversations to humans when needed.

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Overview

Users create and configure a bot, import source data from websites, documents, cloud services, help centers, tickets, YouTube, and other supported sources, then test responses and deploy the agent through a chat interface, website or help-center embed, Zapier, Make, or the API. DocsBot supports custom instructions, privacy settings, multiple AI models, scheduled source updates, logs, analytics, live web search, and Code Interpreter for research workflows.

What DocsBot is used for

1 use taken from transcripts — each links to the moment in the video.

  • Aaron Edwards' platform for building AI agents for businesses, primarily AI customer support chatbots that answer tickets and live chat questions, escalating to humans when stuck. It also has a partner program that helps agencies and implementers sell AI support bots to small businesses.

Videos mentioning DocsBot

1 in the library.