Tool

Salesforce

Salesforce is an American cloud-based software company that provides customer relationship management (CRM) services and a suite of enterprise applications for sales, service, marketing, commerce, analytics and integration. Its products and brands include Sales Cloud, Service Cloud, Marketing Cloud, Tableau and MuleSoft, and it offers AI capabilities such as Einstein and agentic AI features. The company operates a multi-tenant cloud platform and is headquartered in San Francisco.

Visit site Mentioned in 2 videos ↓

What Salesforce is used for

2 uses taken from transcripts — each links to the moment in the video.

  • Complicated business software referenced as a platform that can require implementation partners.

  • An enterprise workflow and system-of-record platform. The video presents this underlying workflow and system-of-record role as more durable than the technology itself.

Videos mentioning Salesforce

2 in the library.