Domain-specific software with embedded LLM assistance and direct artifact creation
Build software that embeds an LLM into a user's actual workflow, combining conversational guidance with conventional interface controls and direct manipulation of the work product. The LLM should help users learn, choose among alternatives, and perform actions inside the application rather than merely returning chat responses.
From InfoQ — Scott Jenson on Evolving Desktop OS, Local-First, & Agentic UX at 30:00
Problem: Users can know what they want to accomplish while not knowing how a new application performs it. Generic chatbots provide explanations but often stop short of carrying out the task, while adding more chatbot skills does not necessarily provide an effective workflow.
For: Professionals who understand their work but may be unfamiliar with a particular software tool, such as an experienced accountant moving to a new system.
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Examples
- An experienced accountant moving to a different software tool: knows what to ask for but may not know how to perform the task in the new interface.