AI agents are easy to use: describe the idea in plain English in Symphony and it hires named agents, assigns jobs, and runs everything in parallel — no coding or manual automations required.
Google Business Profile is a Google service that lets businesses create and manage their presence on Google Search and Google Maps. It is owned by Google and (formerly branded as Google My Business) provides tools to edit business information, respond to reviews, publish posts, and view performance insights.
Google Calendar is a time-management and scheduling calendar service developed by Google. It provides web and mobile applications for creating and sharing events, reminders, and multiple calendars, and integrates with Gmail and Google Workspace.
Google Sheets is a web-based spreadsheet application developed by Google as part of Google Workspace. It lets users create, edit, and collaborate on spreadsheets in real time across devices, stores files in Google Drive, and supports formulas, charts, templates, add-ons, and AI-assisted formatting and analysis.
**Stripe** is a financial technology company that provides online payment processing software and APIs for businesses of all sizes. Founded in 2010 by Irish brothers Patrick and John Collison, it lets companies accept payments, manage subscriptions and billing, handle tax compliance, prevent fraud, and access treasury and banking tools. Headquartered in South San Francisco and Dublin, it remains privately held.
Symphony by Wix is an AI agent platform for businesses that assembles a team of specialist agents from a plain-English conversation. It asks clarifying questions, creates a workspace called a space, assigns agents named roles, and runs tasks in parallel. The agents can handle activities such as pricing research, social-media posts, lead inquiry forms, Google Business Profile guidance, calendar automations, and advertising materials.
Wix (Wix.com) is a cloud-based web development platform that lets users create HTML5 and mobile websites with drag-and-drop tools. Operated by Wix.com Ltd. and founded in 2006, the service provides hosting, domain registration, templates, an app marketplace, and developer tools (Velo by Wix).
Searchable transcript of Using AI Agents Is Way Easier Than You Think — Chris Koerner on The Koerner Office Podcast (11:29). Search for a phrase, then click its timestamp to jump straight to that moment in the video.
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00:00 With just a quick conversation, I have a whole team of AI agents working to transform my extra land into money. So, I just bought a 231-acre ranch north of Dallas, Texas, and most of that land is just sitting there. I'm not going to use all of it for a while, so why not rent it out and make some of my money back? But, keep in mind, I bought the ranch to actually get out there and work on the land with my kids and with my hands.
00:22 I don't want to be stuck on my phone or computer all day. And that's exactly where Symphony comes in. It's a team of AI agents that are kind of like built around my idea and learns [music] exactly what I need and then goes and gets to work. And these agents are loaded with the knowledge of [music] millions of different businesses. Here's my prompt. I just bought a 231-acre ranch called Triple Eight Ranch, and at least 40 acres of them are empty, so I'd like to rent this out for RV trailers and storage.
00:51 So, I need a public CRM, that's customer relationship manager, link for inquiries and next steps. Let's hit enter on that and see what it comes up with. Okay. It's already asking me some key questions so it can build out what I actually need. All right. Now, Symphony calls it a space, right? That's just like a a virtual place where I'm building this business or working on this project.
01:15 That's what it just created for me when I entered this prompt. Two different questions, do you want to capture both RV/camping rentals and storage in the same form or separate flows? Same form. It's asking me what types of questions I want on this form, and I do have an idea, but I I want to stress test it a little bit to see if it would come up with relevant enough questions for a form like this.
01:36 Okay. So, we want the camping and the RV stuff on the same form, and I want it to come up with questions for the form so I can see how good it is. Okay. I don't even think the editor will need to cut out any dead space there. That took about 4 seconds. Space is ready. All right. So, here's an AI agent it built that it's calling a lead qualifier agent named Noah.
01:54 And that's one thing I like about Symphony is it assigns real human names to all the different AI agents that are working on specific tasks. I like that because it feels very natural for me, a human, to talk back to Symphony and say, "Hey, have Noah go do this. Have Greg do that." I mean, names work. Names are good, right? So, it just makes it easier and more human-like.
02:15 Okay, the moment an inquiry comes in, Noah greets the prospect, figures out what they need, collects key details, and lines up next steps. All right. Okay. So, I said, "Hold off on the email connection. What other features do I need and what agents can you send me to work on this stuff? Any advice for me?" Okay, pricing page, a way to take deposits, so maybe a Stripe integration, website, of course, occupancy tracker, I like that, and a Google Business Profile listing.
02:44 So, agents I'd send to work on this, Ava, research agent, which will do pricing research, Mia, which will post stuff to social media, and Olivia, which will be the marketing manager. Says, "Prioritize pricing plus a deposit link over everything else." And it wants Ava to start researching local rates. And I said, "Yes, but work on as many things at the same time as you can because momentum is everything and time is always of the essence.
03:09 Let me hire the agents I need, lay the whole plan out, and start everything at once." Okay, let's see what this team of what, three or four people can do. Hiring all three agents. Okay, there we go. Ava, Mia, Liam, launching everything in parallel. Love the sound of that. Okay, this is super interesting. It's basically telling me some hang-ups that it's having and then telling me that it's already fixing them.
03:32 So, I don't have to interact at all. And this is like what an amazing employee would do, right? Great employees don't come to you and say, "Hey, I have a problem." They come to you and they say, "Hey, I had a problem and I did this to fix it. Just thought you should know." That's what these agents are doing. Okay, all of these things are running at the same time.
03:48 Ava's researching pricing, Mia is making five social posts. Mia is also making a Google business profile. Pricing page can't be built yet because the pricing research isn't done yet by Liam, but the inquiry form is done. And you can see up here at the top, Mia is working. Super cool. Okay, inquiry form is live. We've got a public link, posted on social, the team is still working.
04:13 Okay, boom. It was about 3 minutes of waiting and we've got the inquiry form, five social posts, and my Google business profile setup guide telling me exactly what to do, how to do it, what to paste in there, how to get some good SEO going. Still waiting on the pricing research. That's taking a little extra time. Now, if you back out of that chat and go into the space, you can see all the tasks that are running, the goals that it has, the routines that are done, files, and any apps that it's built.
04:42 Okay, pricing research is done. 45 to 55 bucks per night, 260 to 310 per week, and 550 per month. That's about in line with what I know the market is. For context, I've been buying and investing in RV and mobile home parks in Texas and Oklahoma for the last 7 years. So, I've got a good idea of what these rates should be, and this is right in line. Okay, that's interesting.
05:03 It even found an RV park in Waco that I used to own and it's asking me what my tie is to that. Okay, so let's go into the space, look at the goals. Okay, get to revenue. Okay, it did all of those things that will help get us to revenue. We go to tasks. Here are all the tasks that are done. Routines, these are things that will happen on a regular. Meeting, this is a daily team meeting that is scheduled with the agents working on the project.
05:29 Feels weird to say, but it is what it is. Files, there's my pricing research, the social stuff, everything that it generated for us. So, picture this kind of like your Google Drive account for your project. And then apps, the two different websites that it made for pricing and for the inquiry form. Here is the booking form. And these are some pretty good questions.
05:48 Most of them I would have added myself. I have a knowledge of the industry, but a couple of these, like this one and this one, I would not have thought to have added. But I like them. And if I want to remove one or add one, I can just do do do ask it to make that change real quick. The part that makes all of this actually work is connecting your tools.
06:05 So, email, calendar, website, CRM, Notion, Square. There are 67 options available right here, and the more you connect, the deeper it gets into your business. It's going to actually see what's happening. It'll spot opportunities you're missing and tell you what to fix. Here's one real example. So, I want every inquiry for my ranch on my calendar. So, I'm going to connect Google Calendar, pick the account, give it access, done.
06:36 Now, I just open a chat and ask, "Can you add the booking inquiries to my Google Calendar?" It'll check my setup. Then it's going to lay out three different ways to do it. And it tells me the cleanest path. My form responses are already landing in a Google Sheet, so we can just connect to Google Sheets and build off of that. And that way every new inquiry becomes its own calendar event.
07:00 Okay, yes, set it up. And here's what I like. Before it builds anything, it's checking what's already running, so there are no conflicts. And the only thing running is my daily meeting pulse. That's what Symphony calls a routine that runs on its own. And then it's going to ask for Google Sheets. So, one click and we are connected. And this is why connecting matters.
07:24 The second it can see my sheets, it starts suggesting things, like a morning rundown of what changed or a Monday recap. And one that flags leads that nobody's ever followed up with while they're still warm. And I didn't even ask for that last one. But for a rental business, it's huge. Now, it just needs to know which sheet holds the responses. So, I'm going to link my inquiry form to a fresh spreadsheet.
07:48 One click from the forms responses tab, done. I paste the sheet link, and it's going to read the columns so it knows like what goes where. And then it's going to ask which calendar these should land on, so I'm going to go ahead and pick my work calendar. And it's live. It's going to check the form responses every hour on the hour. I can make that more or less frequent if I want.
08:10 And every new inquiry becomes an event with the prospect's name, with what they're interested in, their start date, and every little detail that they gave me. I didn't have to write a formula, and I didn't even have to build a single automation by hand. It just did it for me. Okay. And here's the form feeding it. You've got name, email, RV spot or storage, rig type, length, move-in date, hookups.
08:35 Everything a prospect tells me ends up on my calendar. And this is Triple A Ranch, 231 acres of Texas RV spots and 40 plus acres of outdoor storage. Every lead is worth its weight in gold for me, so I can't miss it. A missed inquiry is a missed month of potential rent. Last thing, Symphony also built me an inquiry page, so I went ahead and asked if submissions there hit the same spreadsheet.
09:01 And no, the answer's no. That's a separate app. The Google form is the one wired to my calendar, so that's the one I'm going to share. And I'd rather know that right now than find out when a lead goes missing. Two connections, calendar and sheets, and every tool you add gives the team more to work with and more places to find money that you might be leaving on the table.
09:21 But now, I want to post an ad on Facebook Marketplace so I can actually get people out to the ranch. I need to actually get to revenue. So, my new prompt, create an ad for me to post on Facebook Marketplace and my website to link directly to the CRM. Okay, it's doing it. Okay, and it didn't just give us text for an ad, it actually made the visuals as well.
09:43 So, all right, created by Wix Local website banner, boom, and then boom, we can upload those directly to our Facebook Marketplace listing. I'll tell you what, that doesn't look AI generated either. It really doesn't. That looks great. Okay, here's like the big win when it comes to all this in my opinion. It's it's not just about like saving time or even saving money.
10:01 That stuff is awesome. But, even more importantly, I hired a expert for almost nothing to turn open land into income, which enables me to do what I really, really want to do the most, which is spend more time with my wife and kids. My team, quote-unquote team of AI agents, can respond to renters when I don't have the time. If something's wrong, if a branch falls on an RV, it will do the day-to-day of that stuff for me, and it will alert me immediately if something happens that needs immediate attention.
10:31 So, some of the stuff is stuff that I could do myself, and it just saves me time, and some of it is stuff that I couldn't even do if I wanted to. So, it grows the size of my opportunity, if you will. I just told it what I needed done, and it acted like I had a team behind it because it built the team. I do now. Yes, Symphony supports this podcast. It's a great product, and one thing I love about it is that it doesn't just sit around and wait for you to ask like a poor employee would do.
10:56 It knows what your business needs because it's built on 20 years of Wix working with small businesses, and I've been a Wix customer for years and years and years. That's who's behind Symphony. It has all that data on millions of small businesses and their website. That's what it's built on. So, if you happen to be sitting on a business idea, which you probably are if you're watching this, and you don't know where to start, or if you think it's going to take too much of your time, or take too many people, Symphony is
11:21 your answer. So, download Symphony now, use code Chris Krohner 10, and go build your team.