AI product Open source
Commerce Agents is Anthropic's reference implementation for building shopping agents for customers and merchant agents for back-office staff with Claude. It defines each agent through prompts, skills, tool contracts, grounding, memory, approval gates, and backend interfaces, and provides runnable examples for retail, travel, telecom, and entertainment. The shopping agent searches and compares products, plans purchases, fills carts, answers order and policy questions, and maintains customer memory. The merchant agent analyzes performance, manages listings and inventory alerts, handles pricing and promotions, and drafts campaigns; its writes are staged until a host approves them. The agents can run through the Anthropic Messages API, Claude Agent SDK, or Managed Agents, and the repository provides a Claude Code plugin for scaffolding or reviewing commerce agents.
2 uses taken from transcripts — each links to the moment in the video.
A reference blueprint for building cloud-based commerce assistants for shoppers and back-office staff. It includes reusable prompts, skills, tool contracts, approval gates, and runnable examples across several industries.
A blueprint for building shopping assistants for customers and retail staff. Its runnable demos cover shopping, inventory, listings, promotions, travel, telecom, and tickets, while keeping checkout with the store and requiring human approval for merchant changes.
2 in the library.