New Relic

Datadog is a cloud monitoring and observability platform for collecting and analyzing metrics, traces, logs, and related data across infrastructure, applications, networks, containers, databases, and cloud environments. It provides infrastructure monitoring, application performance monitoring, log management, dashboards, alerting, incident management, security monitoring, synthetic monitoring, and user-experience monitoring. The platform is used to identify broken or correlated systems and investigate operational issues, although the video notes that observability alone does not necessarily establish root cause. Datadog also offers AI features, including investigation, remediation, agent observability, and an MCP server.

Dynatrace is an AI-powered observability platform for applications, infrastructure, digital experiences, business data, security, software delivery, and generative AI systems, including LLMs and agents. It combines application performance monitoring, distributed tracing, profiling, real-user and synthetic monitoring, session replay, log analytics, application security, threat observability, and business analytics. Its platform unifies data in the Grail data lakehouse and uses Dynatrace Intelligence, including foundational agents for prediction, anomaly detection, and causal root-cause analysis, to support automated workflows and agentic operations across cloud platforms, developer tools, and IT service management. Dynatrace offers a subscription with usage-based pricing and provides a free trial and demos.

ResolveAI is an AI SRE platform for operating production systems, providing managed on-call and SRE agent teams for alert triage, incident investigation, root-cause analysis, recurring issue remediation, and operational automation. Its agents investigate across code, infrastructure, telemetry, observability data, knowledge bases, and production context supplied through Hivemind, which tracks production state, alerts, recent changes, on-call questions, and incident context. In a demonstrated workflow, a Grafana alert received through Slack triggers an investigation that builds a causal chain of evidence and rules out competing explanations before proposing or taking governed actions. ResolveAI agents can mitigate and restore services, escalate to engineers with context, supply production context to coding agents, support custom SRE agents for workflow-specific automation, and integrate with existing engineering tools. The platform combines model orchestration, context engineering, causal reasoning, governed actions, learning systems, evaluations, and domain models with frontier models.

PagerDuty is an AI-first operations platform for detecting, investigating, resolving, and preventing incidents. It coordinates incident response among automated agents and human teams, including paging and triaging alerts through on-call workflows, and provides incident workflows, process automation, and integrations with more than 750 tools. Its platform includes the Paige SRE Agent and supports response management from Slack or an IDE, with APIs and MCP integrations.

Grepr is an observability platform that reduces telemetry noise and manages observability data without replacing a team's existing tools. Its Autonomous Telemetry Pipeline ingests and normalizes telemetry, extracts and compresses signals, and uses a Babelfish query engine and user-defined streaming SQL to determine what to forward to observability platforms or data lakes. Grepr preserves raw data for investigation and compliance while sending compressed signals and summaries to platforms such as Datadog, New Relic, Splunk, and Grafana; the videos also describe an AI layer that detects changes, forms hypotheses, and troubleshoots production and security problems.